I have Microsoft Office Pro Plus through a community college that uses office and I am getting a need password every time I go into outlook on my primary computer but on my surface 3 and my developer computer it works fine. I have tried the Microsoft office recovery program that is supposed to fix this issue with outlook I have had these issues before but not as bad because normally the program will fix itself after I use the recovery program.

The thing is I have my student email syncing into outlook through the exchange server through office We have a forum article discussed this issue in detail, please follow the instructions in the article to troubleshoot the issue:. Please mark the reply as an answer if you find it is helpful. When I was searching about your issue on the Web, I found an informative article on Outlook is asking for password. I did what you said to do and today I went to open outlook and it did the same thing again and said need password.

I\’m having the same issue as well. Unfortunately, just the one user is now having the repetitive password prompt. When opening Outlook, the status at the bottom will say \”Connected to Exchange\”, but then a few seconds later the password prompt appears. Here\’s one thing to check that hasn\’t been mentioned but I ran into. Outlook was requiring a password whenever I rebooted, and I discovered that the Generic Credential being created in Credential Manager had a Persistence setting of \”Session\” meaning it only lasted as long as I was logged on.

I never found out why the credential was being created that way but I was able to fix it by taking a screenshot of it, deleting the credential and manually creating a new one, which then had a Persistence of \”Enterprise\”. Prompts for password after reboot or closing Outlook , typically prompts twice in Outlook and once for Skype for Business to make the Exchange integration connection.

I\’ve tried credential manager, mine session is set to Enterprise. Can\’t seem to shake this issue. No problems when using Outlook Thanks for the tip. My Outlook password issue has been resolved following the steps you provided. I have a mixed environment of Exchange and Exchange I\’ve had a software assurance tech support case open with Microsoft for a month plus.

So far even they can\’t figure it out. Definite major bug here. Be advised. Don\’t adopt Exchange until it\’s fixed.. What am I looking for when you say UPN? We have Exchange on premise mixed with Exchange Online O I\’m on O After updating to the latest Outlook version We had a comma and an umlaut in a POP3 password. After the update Outlook was not able to download the emails anymore.

It stated that the username or password were invalid. I was still able to login in with that password using the mail web page of my provider. Only after the comma and the umlaut have been removed Outlook was able to connnect. It worked fine before the update. These are two major bugs in a row. I miss the times when updates were delivered on floppys.

This was so much more expensive for the software vender and therefore the updates were better tested. Now the work and cost are only with the enduser.

I\’ve seen this a lot and many of the ways described have fixed it for me in the past Then I realized I never created a new mail profile Then launched outlook, re-created mail profile I Know this is an old post, however It still comes top of Google and many people like me will find this very frustrating. Here however is the correct fix after long time of looking.

You must make this solution more robust by adding these registry entries:. If this fails, there\’ll be no Autodiscover. This is an excerpt from my documentation after having implemented this solution twice with different forests, not Office If you input that and open outlook.

No more password prompt. Export and push out to all other machines on the network. Go to credential manager and manually re-enter the password in all of the locations where the users email password is stored.

XML file. Move this file or rename it. Launch Outlook again and you should not get any further prompts. The Autodiscover. Thanks Bilboswagins Your suggestion worked. I have windows 10 with Office , Following did not work:. Outlook does all the configuration automatically, and expects to find everything it needs via auto discover. If your email domain is different from your organisation domain you first have to add the UPN suffix which is the actual e-mail address domain name to the Active Directory Domain and Trusts.

After adding your e-mail domain to the UPN suffix list. After that the user will authenticate with it\’s email address and password and autodiscover will work properly with no password prompts. After dealing with this minor annoyance for some time now, I have tried everything under the sun to fix this stupid issue.

Your solution was spot on. Thank you very much, Very appreciated! My situation when I experienced this is probably subtly different to others here. I\’m a home user with 2 outlook. I\’ve resolved the issue but had to go through many hoops.

It started because I received an \”unusual sign-in activity\” alert for one of the email accounts, the result of which disabled login incidentally I traced the irregular sign-in attempt to the MoD in London.

The first thing I did was reset the password. I was able to re-establish access to the account through OWA and the Android Outlook app but not through Outlook One of the hoops I went through was online support with a Microsoft Tech who took control of my PC, spent an hour trying to fix it and had to escalate – I couldn\’t hang around any longer waiting for them Microsoft – if you\’re interested, the case number is Following a difficult night\’s sleep tech has a lot to answer for I attempted a \”soft\” sledgehammer approach using a number of the steps listed in this thread.

What did the trick was to:. Which of these actually resolved the issue for me I\’m not certain however I\’ve a feeling it was deletion of the autodiscover files. I have the same scenario, and we are working with the last november release, we tried the old realeases.

I did exactly the opposite – I\’ve unchecked the data encryption and Outlook stopped asking for credentials :.

This fixed it for me Non domain joined W10 laptop with Outlook connecting to Exchange Using UPN, that is username domain. I had the same issue myself and did try chaning e-mail account and that wasn\’t working. It magically started showing up for one of my Microsoft e-mails. I had same issue magically started happening last week. I got it working by using same credentials I use to access PC Remotely. I never had this issue before and just started.

I removed account and that was a mistake when all I really needed was the name change. I know this thread is a bit old but I had this issue on a Windows 10 machine recently and the resolution was something that hasn\’t been mentioned yet so this might be of use to some. In our case it was due to Modern Authentication being turned off.

Adding the right things to the right place is detailed here:. Hope this helps someone else out as it\’s been driving me mad for days! Go to the above site, generate a new app password, use it in place of your normal password in the outlook setup process and any pop up boxes. Attempting to test autodiscover service for \”xx. We found some problems retrieving your Office user settings autodiscover.

Incorrect username or password. If you cannot sign in, contact your Office admin for help. Status: We couldn\’t retrieve your Office user settings autodiscover. Hello everyone.

 
 

 

160 Replies.Microsoft outlook 2016 keeps prompting for credentials free download

 
Apr 08,  · A very common problem is when Outlook starts asking for the user credentials, even if the correct password is specified. It looks like this: after starting Outlook successfully connects to the on-premises Exchange server (or Office mailbox), the user sees a list of folders in the mailbox and new emails in the Inbox. Oct 24,  · Outlook keeps prompting for password could be caused by several reasons: Outlook is configured to prompt you for credentials Incorrect password cached in credential storage Required Authentication Settings for outgoing server and incoming server. Last updated: September Issue. If you\’re connected to an Exchange server, you might be prompted to enter your user name and password in Outlook , even though you\’re logged in to your computer with your network credentials and Outlook should silently log you in. Dec 15,  · Hello everyone, Recently i was added as a member of a Share Mailbox in our Office tenant. After the mailbox showed up in my Outlook client on the desktop, the client keeps prompting for credentials all the time. Sometimes it accepts my real password and some times it requires me to enter. If two-step verification was enabled for the account, you\’ll need to create an App Password to add the account in Outlook or To do this: Go to the Security Basics page and sign in to your Microsoft account. Select more security options at the bottom of the page. Under App passwords, select Create a new app password.